HOW CAN I HELP?

I work either one on one or with small teams in support of their networking, communication or service goals. The one advantage of being an experienced leader in the business and not-for-profit worlds is that you learn many lessons and pick up needed skills from your social environment. For years I have been sharing my experience, helping and training individuals, business teams and not-for-profit organizations find different ways to build their networks, their connections on the road to improved personal growth, sales growth, customer relations, and community support.  

Building your business is all about building connections. Connections with your staff, vendors, customers and advocates. Obtaining leads are about hard work and creativity. Long term sales revolve around networking skills, being connected, and staying connected. In other words, sales and service are about relationships. I've used my experience both offline and online to build connections and a network that achieves sales goals. I will work with you or your team to spark that creativity and use the various connection channels to engage with your target audience.  I offer my training and experience in helping you build your own profitable network.

I've become well known for my passion and empathy when it comes to networking and customer service. Over the years I've had the honour of sharing my experience and success in building relationships. In connecting not only myself but others. When I speak to a group or provide training and insights to an organization, it's not about theory, it's about actual experiences and how I've achieved real world success in the field of customer service.

Whether you are dealing with customers on the frontline or trying to manage reviews, how you lead off, and how you engage or respond are either going to build your business or potentially break it.